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Rooflight Payment Terms

What are the payment terms on stock rooflights?

As stock rooflights are available within 2 – 5 days, we require full payment at point of order. Order confirmations, together with technical drawings, will then be emailed to you, with confirmed delivery dates.

What are the payment terms on bespoke rooflights?

50% of payment is taken on order of the rooflights and the remaining 50% due 3 days before delivery.

Delivery

What’s the delivery process?

Once ordered, your rooflights are delivered directly from our storage area in Barking, Essex. To enable us to offer a nationwide delivery service, we work closely with a freight company that arranges delivery directly to your chosen address. All delivery vehicles are curtain sided lorries unless agreed otherwise. For more information read our blog on receiving your rooflight.

Please note that we offer a kerbside delivery service only. It is the client’s responsibility to have enough manpower or the necessary lifting equipment to transport the product off of the curtain sided lorry to kerbside. Additionally the client has to make sure there is suitable access for all products delivered. Due to the high specification of our products and in particular the glass in our rooflights, they can be heavy and this needs to be taken into account by the client. Specific weights for each product can be found within the technical drawings of each type of rooflight.

How much will it cost to be delivered to my property?

We are able to deliver to anywhere in the UK, prices are below:

England and Wales – £99 (plus VAT)

Scotland and Ireland – £250 (plus VAT)

Can I pick up the rooflight?

It is possible to pick up from our storage facility in Essex for no fee. On order we will provide the full pick up address and dimensions of the rooflights purchased,including packaging. Please take into consideration that our rooflights can be large and heavy and can be difficult to transport safely without specialist vehicles. We will require a your vehicle license plate to allow security enter the premises.

Is next day delivery possible?

Next day is possible for stock orders in some areas as long as you order before 11am Monday-Thursday. This incurs an additional charge of £25 (plus VAT).

Installation

How do you install a rooflight?

Please find below links to download the installation manuals for each of our rooflight systems. With all roof glazing systems, a shallow pitch could allow water to collect on the glass; therefore we strongly recommend EOS rooflights are installed on a slope between 3° and 30°.

Ultimate Installation Guide for Fixed Rooflights

Fixed – Installation guide (with upstand)

Fixed – Installation guide (no upstand)

Electric Opening – Installation guide (with upstand)

Eco – Installation guide (with upstand)

Walk On – Installation guide (with upstand)

Alternatively you can watch our installation video to assist fitting of your rooflight.

What is an upstand and how can i build one?

To meet building regulations a rooflight will need at least 150mm clearance from your flat roof. For more information and a guide on how to build an upstand click here.

Do you include an upstand?

Our insulated timber upstands are an optional feature on our fixed rooflights but come as standard on all other models. Please note that all our certification is based on the rooflights being installed with an upstand supplied by EOS.

Why do i need a pitch on my rooflight?

A pitch on your rooflight is important to allow water to run off the top of the glass and not pool on top. We recommend a minimum pitch of 3 degrees, however this can differ on some products, please check individual product specifications for more details.

Thermal Efficiency & Quality Assurance

What guarantees do you offer and what are your terms and conditions?

EOS will be liable for a period of ten years (two years for all actuators & peripherals) from the date of delivery of materials to site, providing the defect can be proven to be a manufacturing fault.

Download Guarantee Document

Download Terms and Conditions Document

What U values do the EOS rooflights achieve?

A ‘U value’ is a measure of heat loss. It is expressed in W/m2K, and shows the amount of heat lost in watts (W) per square metre of material when the temperature (K) outside is at least one degree lower. The lower the U value, the better the insulation provided by the material.

Our Fixed, WalkOn and Opening rooflights have been tested in accordance with EN/ISO10077-1/2, EN673 & DS418 and achieve a whole rooflight U value of 0.97 W/m2K.

Our Eco rooflights have been tested under the same classification and achieve a whole rooflight U value of 0.65 W/m2K.

What other test requirements do the EOS rooflights achieve?

Our rooflights have been tested to achieve full compliance with the following:

  • Water Tightness to EN1873 3
  • Acoustic Performance 34 (-2, -6) dB to EN/ISO 717-1
  • Air Tightness Class 4 (600Pa) to EN12207/EN1026

You can also see individual spec sheets:

Fixed – Spec and Data Sheet

Opening – Spec and Data Sheet

Eco – Spec and Data Sheet

WalkOn – Spec and Data Sheet

Toughened v Laminated glass

Toughened or tempered glass is a type of safety glass processed by controlled thermal treatments to increase its strength compared with normal glass. Toughened glass, when broken, will crumble into small granular chunks instead of splintering into jagged shards. The granular chunks are less likely to cause injury. Laminated glass is a type of safety glass that holds together when shattered. In the event of breaking, it is held in place by an interlayer between its two or more layers of glass. The interlayer keeps the layers of glass bonded even when broken, and its high strength prevents the glass from breaking up into large, sharp pieces. Please note that all our rooflights have toughened outer panes and laminated inner panes.

Options

Are bespoke sizes available?

We offer a number of standard stock sizes, as stated on the product pages. If the sizes do not meet your criteria, then we can provide bespoke rooflight sizes; please note these would be on a 4-5 week delivery from time of order.

Can I have a manually opening rooflight?

All our opening rooflights are fitted with an electrically operated chain 24v DC actuator, which is integrated into the timber upstand (a timber upstand is compulsory with all opening lights). It comes complete with a keypad and control box for wiring and commissioning by others. A manual option is not available.

Can I have rain or window sensors on my opening rooflight?

Rain, wind and rain/wind sensors are available. See our a blog post or contact us for further information.

What colours are available?

The rooflight sash is finished in RAL 7043 (70% Gloss) as standard. Special colours are available on our bespoke systems.

General

Can I achieve a ‘frameless’ look internally?

The timber upstands are designed to match up with the internal plasterboard line, thus providing a continuous line all the way to the top of the wall and achieving a ‘frameless’ appearance.

Why does the rooflight have a black band around the perimeter?

The 115mm silkscreen band around the perimeter of the rooflight is for UV protection of the sealing and upstand.

Do you have a brochure?

You can find a link to download our brochure here.

4.77 Average

97 Reviews

Alan Pettitt

Good price, helpful on information delivered promptly and well wrapped. Delivery cost seemed steep but I don't think that was under their control.

Posted 11 hours ago

Anonymous

Great product looks really impressive, great service and help with queries

Posted 11 hours ago

Andrew Bell

A great product and a great service from EOS. I would highly recommend them to anyone.

Posted 13 hours ago

Penny Gordon

ordered 1m x 1.5m flat fixed skylight. Very heavy due to extra thick glass. Had to hire an SLA10 Material hoist to be safely lifted onto garage roof but cost was low for a day hire. Now installed looks great. Needs at least two strong adults to lift out of delivery van. Would have been better if delivery van supplied with equipment to offload. Easy to order via website pdf doc dimensions and installation instructions all good and customer service friendly and helpful and informative. Happy to recommend.

Posted 1 week ago

Anonymous

Quality and style

Posted 1 week ago

John Hartley

they were quick, they are good, they fitted

Posted 1 week ago

John O Sullivan

This is the second time I have purchased a 2 x 1 mt. non-opening rooflight from EOS. They are extremely well made and use much thicker glass than many other manufacturers. They were recommended to me by a high end door and glass systems company. If you need a rooflight I don't think you will find better than EOS. I am delighted with my purchases​.

Posted 4 weeks ago

John Miller

as the installers we thought the product well manufactured , expensive , no ventilation , the customer loved it , that's important , installers need to have installation tool box talk.

Posted 1 month ago

Amanda

Customer Service, payment terms and delivery were all excellent and the product of high quality and finish. Very happy to recommend.

Posted 1 month ago

Paul Morgan

EOS were excellent to deal with and very good at communicating about their products. I ordered three 1500 x 1000mm roof lights and two 600 x 600mm. The quality is fantastic and my new kitchen now looks amazing. The roof lights make a huge difference and bring in a huge amount off light. Also having one that opens via the electric control panel is a great feature on hot days. Paul. Ealing W5

Posted 1 month ago

Paul Morgan

EOS were excellent to deal with and very good at communicating about their products. I ordered three 1500 x 1000mm roof lights and two 600 x 600mm. The quality is fantastic and my new kitchen now looks amazing. The roof lights make a huge difference and bring in a huge amount off light. Also having one that opens via the electric control panel is a great feature on hot days. Paul. Ealing W5

Posted 1 month ago

Luke Carroll

I am a managing director of a London based design and build company and we use Eos roof lights on many of our projects. I have just put 2 electric opening 2m x 1m roof windows in my own home. I see many roof windows in my line of work and in my opinion Eos roof lights represent excellent quality and value for money.

Posted 1 month ago

Richard Brown

Rooflight arrived on the day promised and was a good quality product at a good price.

Posted 1 month ago

Euan Pringle

As a builder having used various different roof lights we continue to recommend and use EOS to our clients for three reasons 1. They give maximum light as the frame is minimal and this makes for a great look inside 2. They are competitively priced in the market 3. They have off the shelf stock roof lights available in 3 - 5 days and have delivered on time every time so far. 10/10 for quality and service

Posted 1 month ago

Anonymous

Great customer service and efficient delivery... really quick and fitted perfectly in our extension. Price is very competitive! definitely recommend them

Posted 1 month ago

Stephen Johnson

Simple installation of a very well made, high quality product can only leave you with a happy client, a happy client is always good for future business.

Posted 2 months ago

Hugh Jones

Very good quality product and very good service

Posted 3 months ago

Jonny Clowes

Best opening roof light on the market. Build quality is excellent. Looks fantastic and electric operation works very well. EOS were very professional from order through to delivery.

Posted 3 months ago

Anonymous

good product, no problems

Posted 3 months ago

Anonymous

Really well made.

Posted 3 months ago

Roy Summers

Excellent product which has really given our kitchen extension maximum light. It also looks very sophisticated.

Posted 3 months ago