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Rooflight Payment Terms

What are the payment terms on stock rooflights?

As stock rooflights are available within 2 – 5 days, we require full payment at point of order. Order confirmations, together with technical drawings, will then be emailed to you, with confirmed delivery dates.

What are the payment terms on bespoke rooflights?

50% of payment is taken on order of the rooflights and the remaining 50% due 3 days before delivery.

Delivery

What’s the delivery process?

Once ordered, your rooflights are delivered directly from our storage area in Barking, Essex. To enable us to offer a nationwide delivery service, we work closely with a freight company that arranges delivery directly to your chosen address. All delivery vehicles are curtain sided lorries unless agreed otherwise. For more information read our blog on receiving your rooflight.

Please note that we offer a kerbside delivery service only. It is the client’s responsibility to have enough manpower or the necessary lifting equipment to transport the product off of the curtain sided lorry to kerbside. Additionally the client has to make sure there is suitable access for all products delivered. Due to the high specification of our products and in particular the glass in our rooflights, they can be heavy and this needs to be taken into account by the client. Specific weights for each product can be found within the technical drawings of each type of rooflight.

How much will it cost to be delivered to my property?

We are able to deliver to anywhere in the UK, prices are below:

England and Wales – £99 (plus VAT)

Scotland and Ireland – £250 (plus VAT)

Can I pick up the rooflight?

It is possible to pick up from our storage facility in Essex for no fee. On order we will provide the full pick up address and dimensions of the rooflights purchased,including packaging. Please take into consideration that our rooflights can be large and heavy and can be difficult to transport safely without specialist vehicles. We will require a your vehicle license plate to allow security enter the premises.

Is next day delivery possible?

Next day is possible for stock orders in some areas as long as you order before 11am Monday-Thursday. This incurs an additional charge of £25 (plus VAT).

Installation

How do you install a rooflight?

Please find below links to download the installation manuals for each of our rooflight systems. With all roof glazing systems, a shallow pitch could allow water to collect on the glass; therefore we strongly recommend EOS rooflights are installed on a slope between 3° and 30°.

Ultimate Installation Guide for Fixed Rooflights

Fixed – Installation guide (with upstand)

Fixed – Installation guide (no upstand)

Electric Opening – Installation guide (with upstand)

Eco – Installation guide (with upstand)

Walk On – Installation guide (with upstand)

Alternatively you can watch our installation video to assist fitting of your rooflight.

What is an upstand and how can i build one?

To meet building regulations a rooflight will need at least 150mm clearance from your flat roof. For more information and a guide on how to build an upstand click here.

Do you include an upstand?

Our insulated timber upstands are an optional feature on our fixed rooflights but come as standard on all other models. Please note that all our certification is based on the rooflights being installed with an upstand supplied by EOS.

Why do i need a pitch on my rooflight?

A pitch on your rooflight is important to allow water to run off the top of the glass and not pool on top. We recommend a minimum pitch of 3 degrees, however this can differ on some products, please check individual product specifications for more details.

Thermal Efficiency & Quality Assurance

What guarantees do you offer and what are your terms and conditions?

EOS will be liable for a period of ten years (two years for all actuators & peripherals) from the date of delivery of materials to site, providing the defect can be proven to be a manufacturing fault.

Download Guarantee Document

Download Terms and Conditions Document

What U values do the EOS rooflights achieve?

A ‘U value’ is a measure of heat loss. It is expressed in W/m2K, and shows the amount of heat lost in watts (W) per square metre of material when the temperature (K) outside is at least one degree lower. The lower the U value, the better the insulation provided by the material.

Our Fixed, WalkOn and Opening rooflights have been tested in accordance with EN/ISO10077-1/2, EN673 & DS418 and achieve a whole rooflight U value of 0.97 W/m2K.

Our Eco rooflights have been tested under the same classification and achieve a whole rooflight U value of 0.65 W/m2K.

What other test requirements do the EOS rooflights achieve?

Our rooflights have been tested to achieve full compliance with the following:

  • Water Tightness to EN1873 3
  • Acoustic Performance 34 (-2, -6) dB to EN/ISO 717-1
  • Air Tightness Class 4 (600Pa) to EN12207/EN1026

You can also see individual spec sheets:

Fixed – Spec and Data Sheet

Opening – Spec and Data Sheet

Eco – Spec and Data Sheet

WalkOn – Spec and Data Sheet

Toughened v Laminated glass

Toughened or tempered glass is a type of safety glass processed by controlled thermal treatments to increase its strength compared with normal glass. Toughened glass, when broken, will crumble into small granular chunks instead of splintering into jagged shards. The granular chunks are less likely to cause injury. Laminated glass is a type of safety glass that holds together when shattered. In the event of breaking, it is held in place by an interlayer between its two or more layers of glass. The interlayer keeps the layers of glass bonded even when broken, and its high strength prevents the glass from breaking up into large, sharp pieces. Please note that all our rooflights have toughened outer panes and laminated inner panes.

Options

Are bespoke sizes available?

We offer a number of standard stock sizes, as stated on the product pages. If the sizes do not meet your criteria, then we can provide bespoke rooflight sizes; please note these would be on a 4-5 week delivery from time of order.

Can I have a manually opening rooflight?

All our opening rooflights are fitted with an electrically operated chain 24v DC actuator, which is integrated into the timber upstand (a timber upstand is compulsory with all opening lights). It comes complete with a keypad and control box for wiring and commissioning by others. A manual option is not available.

Can I have rain or window sensors on my opening rooflight?

Rain, wind and rain/wind sensors are available. See our a blog post or contact us for further information.

What colours are available?

The rooflight sash is finished in RAL 7043 (70% Gloss) as standard. Special colours are available on our bespoke systems.

General

Can I achieve a ‘frameless’ look internally?

The timber upstands are designed to match up with the internal plasterboard line, thus providing a continuous line all the way to the top of the wall and achieving a ‘frameless’ appearance.

Why does the rooflight have a black band around the perimeter?

The 115mm silkscreen band around the perimeter of the rooflight is for UV protection of the sealing and upstand.

Do you have a brochure?

You can find a link to download our brochure here.

4.86 Average

261 Reviews

MarkLaws

We are very pleased with our EOS Rooflights Our Builder was also very impressed with the quality and will use them in future

Posted 1 week ago

AlexanderWhite

Im very happy indeed. Instructions were clear, it went on a treat and looks great. It was a pleasure dealing with you, I shall recommend you

Posted 2 weeks ago

Anonymous

Very helpful customer service

Posted 3 weeks ago

JustinGourley

Most importantly of all, a great product - smart and clean design - looks superb. Service was excellent, very responsive - addressing questions quickly and adapting the design as needed. Fully recommend

Posted 1 month ago

Anonymous

We have had very good service from you delivery on time and fitting very easy.We are now enjoying the benefits of having the room flooded with light.Many thanks

Posted 1 month ago

KateAllen

EOS where very helpful throughout, the pricing was competitive with all the quotes we received and the walk-on rooflight was exceptionally well made. We prepared the opening using EOS details and plans and it came exactly as described and fitted perfectly (this seems obvious but surprisingly doesn't always happen). I would 100% use them again and would recommend EOS to others without hesitation. I am extremely pleased with the finished rooflight and it looks brilliant installed. My contractor said it was perfect and came exactly as described too, so good all round. No pictures at present but can provide later! It looks fab!

Posted 2 months ago

Anonymous

EOS supported with

Posted 3 months ago

AshleyNicholson

perfect , elegant and simple which is what we wanted. looks good. Builders told me easy to fit and fiiting instructions were appreciated as they were very clear

Posted 3 months ago

AsifAhmed

Excellent service, I had a few questions regarding installation and these were answered very quickly, very happy to recommend EOS!

Posted 4 months ago

NicoVatnikaj

Very happy with the service on time no delays

Posted 4 months ago

Anonym

Quick delivery and great product

Posted 4 months ago

SeanOwen

Looks great. Very solid, good quality. Service was wonderful, delivered in a couple of days as promised

Posted 6 months ago

Andy

We purchased a flat roof light last year and we're so glad we did. It's made such a difference to the light we get into the room and looks amazing too. Top product and great results. Our builder was impressed with it too and how quickly his question was answered when he was installing it.

Posted 6 months ago

Anonymous

As part of my build project I researched many companies looking for good quality skylights and a company that could offer both opening and fixed skylights. EOS fitted all my requirements. Both Elliot and Chris were consummate professionals in dealing with my queries and ensuring I got my delivery on time. The skylights were solidly constructed and we love them. The only thing I will say is that if you order a bespoke size, make sure you can wait 6 weeks from order to delivery.

Posted 7 months ago

IanGriffiths

Very pleased with rooflights . Easy to fit . Great communication both when ordering and delivering. Would definitely buy again.

Posted 7 months ago

PeterJaggard

Brilliant company to work with, always ready to assist, and very good communication. Excellent product, of great quality and looks brilliant, well pleased. Thanks to all at EOS

Posted 8 months ago

MadeleineBradbury

Delighted with our rooflights. EOS did everything they said they would do when they said they would do it. We were a bit nervous about doing our own fitting but we got precise, practical instruction diagrams and all went very smoothly

Posted 8 months ago

JeffereySmith

Excellent rooflights and easy to fit

Posted 8 months ago

AndrewHamilton

Excellent product, delivered on time. Would certainly use this company again,

Posted 9 months ago

Anonymous

Rooflights are high quality and fixing instructions clear.

Posted 9 months ago

PaulSeabright

A great product. The speed and efficiency of the online purchase and then the delivery of the items made the process a hassle free pleasure that is all to rare these days.

Posted 9 months ago