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There are a number of factors to consider when handling a brand new rooflight. From the moment that it arrives, it is vital to treat it with the care that it deserves, and this involves applying some simple but essential rules.

By following these steps prior to installation, you should be left with a skylight that is in pristine condition; but failing to apply a little common sense could result in a very costly mistake – this is especially true when the rooflight itself comes almost fully assembled.

Step 1: Lifting Your Rooflight

Weights of rooflights on CAD drawingsWe here at EOS Rooflights take a number of steps to pack each rooflight in a way that minimises the risk of damage during transit. Your rooflight will have to be unloaded off of a curtain sided lorry. This will be almost impossible without lifting equipment or the correct amount of labor. To work out the amount of people to safely offload your rooflight see the top right of the drawings for weights (this includes packaging) divide this number by 30 to give you the required number. It is very impotent to have the means of offloading as this can incur additional delivery charges. You can find our stock rooflight drawings under downloads.

Two people may be sufficient to lift the product, but at the same time it may be a good idea to have one or two other people that can remove packaging safely. If two or three people can complete the job comfortably, an extra person can help to ‘organise’ the situation and observe everything to protect the unit and the surrounding areas from damage.

Please Remember. It is one thing to try to avoid damaging the unit, but it is even more important to protect those who are involved with the job.

Health and safety procedures and training should always take effect in the workplace, but it can sometimes be a different story when carrying out heavy lifting in a building site environment.

The difference between success and injury will be ensuring a sufficient number of people for the unpacking and lifting and carrying items safely. Any units with glass elements will always be heavy, which is why extra care should be taken at all levels.

Step 2: The Unpacking Process

You may want to consider where you unpackage your rooflight as one of the hardest processes is getting the skylight on to the roof. Unpacking at floor level allows you to remove the heavy create and protection and upstands can also be detached from the lid to allow for more manageable lifting. Although without the protection your rooflight will be more prone to scratches and damage.
EOS rooflight light being delivered and unpacked
This unpacking process also leads to another important point. No matter what your attitude may be towards manufacturer’s instructions, you should be sure to remove these documents and put them to one side for easy access. It may sound like we are stating the obvious here, but losing the instructions will be a major inconvenience!

Paperwork is easily damaged in the excitement of removing this sort of heavy object from its packaging, and there will also be other important information about the warranty, safety considerations and other documentation included.

The issue of items slipping out unnoticed also applies to any fixings that may be supplied with the skylight. Although the utmost care is taken to secure flashing and fixings during the packaging process, there is always the potential for items to become dislodged when everything is in transit. Carelessly discarding excess packaging with secluded fixtures and fittings could prove to be even more of a headache than missing documents!

Step 3: Storing The Rooflight

If there is going to be an extended period of time between removing the roof light and the installation, you will also need to consider the best location for keeping the item. Flat and dry conditions will always ensure that your goods are kept in the best possible state. We strongly discourage rooflights being removed from the pallet and laid directly onto the floor, in strong sunlight this can cause a build up of heat resulting in the glass cracking.

If you are in any doubt about the suitability of your storage area, it may be best to leave the skylight in the packaging until it is required. When these products are packed in our warehouse, they are encased in materials that are designed to keep everything in the best possible condition.

As a team of experienced specialists, we are always available to discuss any concerns that you may have about receiving, unpacking and installing your roof light. All of these units are supplied in a form that is suitable for DIY-enthusiasts with the necessary carpentry skills, however, in order to be sure that your new rooflight is fitted both securely and efficiently, we advise that you contact a suitable contractor.

Please do not hesitate to get in touch with a member of our team if you have any questions.

Now Your Ready to Order!

You know what to expect and have done your homework. Order today and have your stock rooflight delivered and installed within a couple days.

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4.86 Average

201 Reviews

Anonymous

Friendly, helpful and informative customer service. Good product and quick delivery.

Posted 3 days ago

Kairen

Beautifully designed, high spec, and look fantastic. Simple website and helpful service from guys at EOS. Prompt delivery. This is a quality product.

Posted 3 days ago

Lee

Morning big thanks to Chris and his team, very helpful their product is by far the best complete roof light system out there. I highly recommend this company will be using them again, ps also very easy to install Kind regards Lee

Posted 3 days ago

Sarah

They were extremely efficient and most of all knowledgable about their products - they offered detailed information and were extremely patient with all my questions. They managed to ship the product very quickly and it arrived to us the same week. Very happy with EOS. The product itself is great!

Posted 3 days ago

Clifford Nicholson

Very efficient and easy to deal with.

Posted 4 days ago

Tim Lancaster

The roof light that I ordered arrived on time and appears to be very well made. The instructions were clear and my builder had no problems installing it, other than in getting it onto the roof as it is very heavy. The roof light looks good and I am glad that I was able to buy one with such a good U value as I wanted the light without the loss of heat.

Posted 1 week ago

Mark Harris

Great service, nothing is a hassle and super helpful

Posted 1 week ago

Carl Smith

Prompt delivery, excellent quality and easy to install, a great product.

Posted 1 week ago

Anonymous

EoS and their staff were very helpful in design and specification for a large skylight. They gave top quality support in the runnup to installation and were very accommodating in helping to source correct vehicle to crane in said (very heavy) skylight.

Posted 1 week ago

Kay

I'm delighted with my EOS roof lights. I had to choose roof lights that were slightly smaller than I wanted, due to design constraints, but the amount of light provided is wonderful and unexpected. The whole kitchen is lit up, even when the curtains are closed across our french doors. Many thanks EOS, A happy customers.

Posted 1 week ago

Timothy Rickford

Very happy with the service from EOS staff and quality of the product. Would definitely use again.

Posted 1 week ago

Anonymous

Great after sales support and service from knowledgeable staff. Also a really good quality product.

Posted 1 week ago

Anonymous

Excellent service! The windows are gorgeous and their staff are always so available and happy to answer questions on short notice, and I had a lot!

Posted 1 week ago

Sarah Willett

Really helpful on specifying size and advice on installing.

Posted 2 weeks ago

Anonymous

Really nice company - fast, efficient and pleasant in all my dealings with them. There was a delivery error and they worked hard to find a solution as quickly as possible and did everything they said they would. Really impressed all round - when you are having an extension on your house, you end up dealing with lots of suppliers. I wish they were all as good as EOS.

Posted 2 weeks ago

Rebecca Phillips

Eos gave us a really good service, good communication throughout, most importantly the roof lights are amazing - really good quality and look great

Posted 4 weeks ago

Luke Carroll

Ease of installation and provided a huge amount of light to our extension. We chose the electric opening option which is fantastic for ventilation.

Posted 1 month ago

Rebecca Phillips

Very good service but most importantly excellent quality roof lights, very pleased thank you

Posted 1 month ago

Anonymous

They delivered what I wanted!

Posted 1 month ago

Anonymous

Good service and communication, competitive prices. Very helpful and understanding.

Posted 1 month ago

Colin Nelson

Great product, helpful customer service staff who answered any question I had.

Posted 1 month ago