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There are a number of factors to consider when handling a brand new rooflight. From the moment that it arrives, it is vital to treat it with the care that it deserves, and this involves applying some simple but essential rules.

By following these steps prior to installation, you should be left with a skylight that is in pristine condition; but failing to apply a little common sense could result in a very costly mistake – this is especially true when the rooflight itself comes almost fully assembled.

Step 1: Lifting Your Rooflight

Weights of rooflights on CAD drawingsWe here at EOS Rooflights take a number of steps to pack each rooflight in a way that minimises the risk of damage during transit. Your rooflight will have to be unloaded off of a curtain sided lorry. This will be almost impossible without lifting equipment or the correct amount of labor. To work out the amount of people to safely offload your rooflight see the top right of the drawings for weights (this includes packaging) divide this number by 30 to give you the required number. It is very impotent to have the means of offloading as this can incur additional delivery charges. You can find our stock rooflight drawings under downloads.

Two people may be sufficient to lift the product, but at the same time it may be a good idea to have one or two other people that can remove packaging safely. If two or three people can complete the job comfortably, an extra person can help to ‘organise’ the situation and observe everything to protect the unit and the surrounding areas from damage.

Please Remember. It is one thing to try to avoid damaging the unit, but it is even more important to protect those who are involved with the job.

Health and safety procedures and training should always take effect in the workplace, but it can sometimes be a different story when carrying out heavy lifting in a building site environment.

The difference between success and injury will be ensuring a sufficient number of people for the unpacking and lifting and carrying items safely. Any units with glass elements will always be heavy, which is why extra care should be taken at all levels.

Step 2: The Unpacking Process

You may want to consider where you unpackage your rooflight as one of the hardest processes is getting the skylight on to the roof. Unpacking at floor level allows you to remove the heavy create and protection and upstands can also be detached from the lid to allow for more manageable lifting. Although without the protection your rooflight will be more prone to scratches and damage.
EOS rooflight light being delivered and unpacked
This unpacking process also leads to another important point. No matter what your attitude may be towards manufacturer’s instructions, you should be sure to remove these documents and put them to one side for easy access. It may sound like we are stating the obvious here, but losing the instructions will be a major inconvenience!

Paperwork is easily damaged in the excitement of removing this sort of heavy object from its packaging, and there will also be other important information about the warranty, safety considerations and other documentation included.

The issue of items slipping out unnoticed also applies to any fixings that may be supplied with the skylight. Although the utmost care is taken to secure flashing and fixings during the packaging process, there is always the potential for items to become dislodged when everything is in transit. Carelessly discarding excess packaging with secluded fixtures and fittings could prove to be even more of a headache than missing documents!

Step 3: Storing The Rooflight

If there is going to be an extended period of time between removing the roof light and the installation, you will also need to consider the best location for keeping the item. Flat and dry conditions will always ensure that your goods are kept in the best possible state. We strongly discourage rooflights being removed from the pallet and laid directly onto the floor, in strong sunlight this can cause a build up of heat resulting in the glass cracking.

If you are in any doubt about the suitability of your storage area, it may be best to leave the skylight in the packaging until it is required. When these products are packed in our warehouse, they are encased in materials that are designed to keep everything in the best possible condition.

As a team of experienced specialists, we are always available to discuss any concerns that you may have about receiving, unpacking and installing your roof light. All of these units are supplied in a form that is suitable for DIY-enthusiasts with the necessary carpentry skills, however, in order to be sure that your new rooflight is fitted both securely and efficiently, we advise that you contact a suitable contractor.

Please do not hesitate to get in touch with a member of our team if you have any questions.

Now Your Ready to Order!

You know what to expect and have done your homework. Order today and have your stock rooflight delivered and installed within a couple days.

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4.80 Average

120 Reviews

Anonymous

Very nice product, competitive prices and very professional communication. Having researched many similar products, I am very happy to have chosen EOS!

Posted 1 day ago

Peter Kent

From the outset I received excellent service. I enquired about fixed, opening and bespoke roof lights , both Elliot and Chris provided all the information I required. The order was placed and the deliveries were made on time. Following delivery I raised a couple of installation queries and received a speedy response. Very happy with rooflights, and Eos

Posted 3 days ago

Anonymous

Excellent product & service

Posted 3 days ago

Simon Grayson

Great company to use - very helpful with pre-order enquiries, and we’re very accommodating when organising delivery dates and details. I would be happy to recommend EoS.

Posted 2 months ago

Nuno Bernardes

Very easy transaction, great product and delivery service was fantastic. Only constructive feedback I can give is to better highlight the weight of the product and that can/will cause issues with delivery and installation. Luckily we had 6 builders on site who between them managed to move the £140kg roof light but what that meant is that we had to pay extra to re-enforce the roof with different beams

Posted 2 months ago

Anonymous

Very good product and also very good customer support I received from Elliot at EOS. I highly recommend it.

Posted 2 months ago

Pat Barry

Very easy to deal with and delivered on-time.

Posted 2 months ago

Anonymous

We were very happy with how efficiently the work was carried out.

Posted 3 months ago

Moni Liu

"Bought 2 flat glass skylights from you, You're all very helpful on the phone answering all my questions.\r\nThe skylights fit brilliantly and they are very sturdy!\r\nOur builders were surprised with their quality. \r\nPrices are very good too!\r\nThank you!"

Posted 3 months ago

Simon White-Miller

Service was good and delivery prompt and actually arrived the day they said it would

Posted 3 months ago

James Fraser

We have been dealing with EOS for over a year now and its always a pleasure. The team are always very quick to answer any questions and the information given is always accurate and really helpful. Quotes are always set out clearly and easy to understand which helps us greatly. The products always arrive well packaged and when there has been any issues at all they have been solved quickly and brilliantly. The products they produce are excellent with a customer service to match that! look forward to doing more business with EOS in the future! Thank you.

Posted 3 months ago

Altan Riccardo

Customer Service is great! Roof lights are great! Reasonably Priced!

Posted 3 months ago

Anonymous

Chris was a great help in selecting my roof lights. Quick delivery for 3 stock roof lights and the builders had them installed without a problem. The one opening roof light has not been connected so I wait to see how it works after our extension is complete.

Posted 3 months ago

Anonymous

They look fab and the customer service was great

Posted 3 months ago

Richard Coates

Very pleasant to deal with - no waiting around for someone to answer the phone - delivery process on time , so all good.

Posted 3 months ago

Ollie Chance

Order placed - Drawings received for approval - Items delivered. Quick and friendly service delivered on time and fitted without hassle. Highly recommend

Posted 5 months ago

David Whatley

Very professional and straightforward - one of the few things on our project that went according to plan and in the time frame given to us!

Posted 5 months ago

Matthew Waldren

Our rooflights from EOS look stunning and 'make' our room. Our extension is flooded with light. The electric one functions really well. We couldn't fault the service from EOS. They were so helpful, especially as we needed a bespoke size rooflight. I did a lot of research into which rooflights to buy and EOS were the most cost-effective by far, and theirs is a quality product. Thanks to the entire team at EOS. We wouldn't hesitate to recommend you.

Posted 5 months ago

Mr Walker

Great quality, looked great on top of my fibreglass flat roof.

Posted 5 months ago

Laurence Nagel

Delivered on time with in the right budget and I never have to go back to them once fitted. A superb product ...

Posted 5 months ago

Sheila Roed

Ordered online for delivery within 2 days. Not yet fully installed, but looks really nice. Contacted the office and got efficient help from Elliot

Posted 5 months ago